The first John Mayer apology was issued after the singer used the “n” word during a Playboy interview when trying, we think, to make some point about his inner city fan base.
During that same interview, he also managed to offend Holly Robinson Peete who is quoted as saying that Mayer's comments were racially insensitive and denigrating to black women. This resulted in apology number 2.
How successful was Mr. Mayer in apologizing?
Read the case study to find out: The John Mayer Apology